01
General terms
-Prices are subject to change based on demand.
-I have the right to reject any order for any reason.
02
Payment
-Payment is accepted in GBP and can be paid through PayPal which can convert currencies if needed.
-I prefer commissions to be paid split 50% after the sketch approval and 50% after completion.
-Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
03
Process and delivery
-The time it takes to finish your illustration commission varies 1 week - 5 weeks depending on factors such as health, the complexity of the commissioned piece, school and other work.
-Once the piece is finished and payment is complete you will receive the full-resolution, non-watermarked, png file. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)
-The time it takes to finish your animation commission will vary depending on the previous factors and your order, for a big order I will do my best to complete within 4 months
-The finished piece will be sent through in either an MP4 file or a GIF depending on what you're wanting
04
Revisions
-You get 3 rounds of changes on the commissioned piece included in the price.
-A fee will be added if you want something changed on the final product - unless a misunderstanding from my side has been made.
-If you wish for me to change something in the product you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
05
Copyright and usage
I, Maddox Noir (the artist):
-I reserve the right to cancel and refund the order at any time for any reason.
-I retain all copyrights over the commissioned artwork.
-I will NOT claim the intellectual property (IP) of the commissioned artwork.
-I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
-I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
You (the customer/commissioner):
-You may upload the commissioned piece on any website and social channels.
-You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
-You may NOT alter the commissioned artwork without my (the artist's) consent.
-You retain the rights to the intellectual property (IP).
-You may NOT use the commissioned artwork for commercial purposes. (In some cases, the commercial rights to the image may be purchased.)
The following is considered copyright infringement:
-Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
-Claiming the artwork as your own
-Altering the artwork without my consent
06
Cancellation and refund policy
-The buyer is not allowed a refund once I have started working on the commission.
-If for any reason I am unable to start your commission you will receive a full refund.
-If you cancel your order before I start it, you can get a full refund.
-If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
-If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all before mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.